Root Cause Analysis - RCA

DAY 1 - Introduction

• Adopting Accident Prevention strategy thru Risk Management
• Understanding how accidents are caused
• The process & system view of accidents & accident investigations
• The need for & benefits of Root Cause Analysis
• Introductions, Expectations & Anticipations
• Dening Incidents, Accidents, Near Misses, Dangerous Occurrences
• Categorizing Incidents according to nature & severity
• Complying with the Legal Requirements for reporting & investigating accidents
• Understanding Immediate, Underlying & Root Causes & Causal Factors
• The four stages of an Investigation Process
• Case Study & Group Activity

DAY 2

• Video-based Case Studies & Group discussions
• The various sources & categories of evidence
• Collecting & Preserving Evidence
• Common Pitfalls in Observations
• Configuration & Levels of the Investigation Team
• Immediate response in case of an accident
• Emergency procedures, Crisis handling & loss minimization
• Taking control of the scene (Immediate Response)
• Elective practical interviewing tips & techniques
• Role Play Group Exercises

DAY 3

• Analyzing evidence & information
• Identifying immediate causes, root causes, and system causes
• Using CLC Charts for Analysis
• Using 5-Why & Fish-bone techniques to re-enforce CLC Analysis
• Sifting and sorting evidence & information
• Incident Timeline – Data Mapping
• Understanding the problems using Building blocks
• Identifying critical factors
• Case Study & Group Exercises

DAY 4

• An Overview of Root Cause Elimination
• Understanding & applying the Hierarchy & symmetry of controls
• Addressing the personal, job & organizational factors in the recommendations
• Overview of Solution Implementation
• Identifying human factors & Understanding Human Errors
• Modifying & influencing behaviors
• Case Study & Group Exercise
• Corrective Measures, Recommendations
• Developing an Implementation Plan & organizing its Implementation
• Report Writing
• Action Tracking & Closure monitoring
• Trend Analysis

What is Root Cause Analysis training course objective?

The objective of root cause analysis training is to equip participants with the necessary skills and techniques to identify the underlying causes of problems or incidents in order to implement effective solutions.

• Define the accident/incident event
• Understand modern accident causation theories
• Define all accident investigation and analysis stages
• Carry out Initial actions in response to accidents and incidents
• Gather evidence and data relevant to the accident investigation
• Interview witnesses
• Analyze the role of human factors involved in accident investigation
• Compile accident reports and remedial action plans
• Gain familiarity with modern accident analysis techniques
• The use of accident investigations as a management audit tool
• To locate and dene active human error, preconditions, and root causes
• Report writing and compilation