Root Cause Analysis – RCA Training Course

Root cause analysis is a technique for problem-solving that aims to identify the underlying causes of an issue or problem. This involves a methodical investigation of the factors that contributed to a particular event or situation and finding out the main reason or reasons why it happened. The primary objective of using root cause analysis is to tackle the fundamental causes of a problem instead of merely addressing the symptoms.

Most organizations follow accident investigation procedures that are often based on a blame culture, which does not motivate investigators to identify and address the defects in the management system that allow hazards to exist and accidents to occur. However, several industries have implemented excellent accident investigation and analysis techniques.

What Is the Root Cause Analysis Training Course Objective?

The objective of PetroSync’s root cause analysis training course is to provide attendees with a comprehensive understanding of accident and incident investigation and analysis. The course aims to equip attendees with the necessary knowledge and skills to carry out effective investigations of accidents and incidents. The complete objectives are as follows:

• Define the accident/incident event
• Understand modern accident causation theories
• Define all accident investigation and analysis stages
• Carry out Initial actions in response to accidents and incidents
• Collect evidence and information that are pertinent to the investigation of the accident.
• Interview witnesses
• Analyze the role of human factors involved in accident investigation
• Compile accident reports and remedial action plans
• Gain familiarity with modern accident analysis techniques
• The use of Accident investigations as a tool for management auditing to identify and define dynamic human errors, preconditions, and root causes.
• Report writing and compilation

By the end of the course, attendees will have gained a thorough understanding of accident and incident investigation and analysis and will be equipped with the knowledge and skills necessary to carry out effective investigations, compile reports, and develop remedial action plans.

What Is Root Cause Analysis Training Course Outlines?

Day 1 Topic Coverage 

• Adopting Accident Prevention Strategy Through Risk Management
• Understanding How Accidents Are Caused
• The Process & System View Of Accidents & Accident Investigations
• The Need For & Benefits of Root Cause Analysis
• Introductions, Expectations & Anticipations
• Defining Incidents, Accidents, Near Misses, Dangerous Occurrences
• Categorizing Incidents According to Nature & Severity
• Complying with The Legal Requirements for Reporting & Investigating Accidents
• Understanding Immediate, Underlying & Root Causes & Causal Factors
• The Four Stages of An Investigation Process
• Case Study & Group Activity

Day 2 Topic Coverage 

• Video-Based Case Studies & Group Discussions
• The Various Sources & Categories of Evidence
• Collecting & Preserving Evidence
• Common Pitfalls in Observations
• Configuration & Levels of The Investigation Team
• Immediate Response in Case of An Accident
• Emergency Procedures, Crisis Handling & Loss Minimization
• Taking Control of The Scene (Immediate Response)
• Elective Practical Interviewing Tips & Techniques
• Role Play Group Exercises

Day 3 Topic Coverage 

• Analyzing Evidence & Information
• Identifying Immediate Causes, Root Causes, and System Causes
• Using CLC Charts for Analysis
• Using 5-Why & Fish-Bone Techniques to Reinforce CLC Analysis
• Shifting and Sorting Evidence & Information
• Incident Timeline – Data Mapping
• Understanding The Problems Using Building Blocks
• Identifying Critical Factors
• Case Study & Group Exercises

Day 4 Topic Coverage 

• An Overview of Root Cause Elimination
• Understanding & Applying The Hierarchy & Symmetry of Controls
• Addressing The Personal, Job & Organizational Factors in The Recommendations
• Overview of Solution Implementation
• Identifying Human Factors & Understanding Human Errors
• Modifying & Influencing Behaviors
• Case Study & Group Exercise
• Corrective Measures and Recommendations
• Developing An Implementation Plan & Organizing Its Implementation
• Report Writing
• Action Tracking & Closure Monitoring
• Trend Analysis

How Is The Format of the Root Cause Analysis Training Course?

The training session is designed to be a very engaging and interactive experience, which will include:

1. Video-based Case Studies
2. Team Exercises
3. Simulations (role play)
4. Group Discussion
5. Powerpoint Presentation

Who Should Attend Root Cause Analysis Training Course?

PetroSync’s Root Cause Analysis training course is designed for employees in engineering, technical, and support departments who are responsible for maintaining workplace safety and conducting, supervising, reviewing, and authorizing incident investigations.

It is expected that the RCA team can respond to carry out initial actions promptly. This involves gathering evidence and data that are relevant to the accident investigation and interviewing witnesses who were present at the time. Engineers should also be able to discover the role of human factors involved in the accident investigation and compile the investigation findings into accident reports to prevent similar accidents from happening in the future.

By becoming proficient in modern accident/incident investigation tools, any engineers or personnel responsible to perform the RCA approach can learn from accidents, prevent their recurrence, and evaluate the extent and location of management defects (root causes) contributing to the accident event. Conducting a thorough and analytical accident investigation is essential for achieving continuous improvement in an organization’s HSE performance. Discover and avoid failure using the best-adopted incident investigation and analysis techniques with PetroSync!

Credit header image: Freepik.com